Artman Lutheran Home and Paul’s Run Retirement Community are making a Vital Difference in the lives of their residents by offering enhanced services and participation in Culture Change. Culture Changes promotes deepening the relationship between the staff and the residents. By transforming the way the staff and residents interact, the staff is learning more about the residents, and residents are feeling more empowered to make new and different lifestyle choices.
By establishing consistent staffing, caregivers achieve a greater understanding of the residents’ daily pleasures and schedules. Michelle Elliot, a certified nursing assistant in Artman’s personal care, noticed that Olive Banks was often too tired to eat dinner. Michelle decided not to wake Olive in the morning and let her sleep longer. “It was an immediate improvement in Olive’s attentiveness and appetite at dinner,” said Michelle.
Research studies report that a number of positive effects such as improved health and quality of life can occur by making small changes in a residents’ daily routine. Olive has significantly reduced her medication, is eating better, and is able to participate in more activities. “I was just really observing her routine and noticed what might be best for her. I didn’t realize that it would help her this much,” said Michelle.
Caregivers like Michelle feel a close bond with their residents. “As Olive’s consistent caregiver it’s easier for me to learn things about her, and for her to remember things about me. Olive knows my name and my son’s name, and I’ve gotten to know more about her family,” said Michelle.
Max Luster, a Paul’s Run health care resident agrees. “My aide Paulette knows me really well. She knows how to help me make the best decisions.” Max enjoys his independence, especially when he can have ginger ale or ice cream from the refrigerator whenever he pleases. “I know where it is and I can help myself,” said Max.
Culture Change is making a Vital Difference in the lives of our residents and the staff who care for them. To learn more about culture change contact Janet Lorenzon at firstname.lastname@example.org or Mary Beth Linde at email@example.com.
In your opinion, how important are resident-staff relationships in enhancing the lives of the residents?