Being in a helping profession where we are stewards for the well-being of vulnerable individuals is really its own love language.
Our impact is felt by those we serve in so many critical ways as we help stabilize or improve their health, establish a safe and secure living environment, re-discover purpose and fulfillment in their lives, and build the strength and confidence needed to overcome challenges.
When Team Members Go Above and Beyond
While the overarching purpose of our work is to help, there are so many members of our Liberty family who regularly go above and beyond what is expected.
In doing so, they leave a lasting impression every time they help someone cope with a difficulty, surmount a challenge, or find a new path in a way that may never have been possible without their guidance and nurturing.
With Thanksgiving approaching, I can’t think of a better time to reflect on and thank them for all of the hard work they do, and the graciousness and blessings they bring to the lives of those we serve.
Words of Gratitude From Those Served by Liberty Lutheran Communities and Services
This is the perfect time to showcase how Liberty regularly receives letters and comments expressing thanks for the care and kindnesses. Here are excerpts from a few of those expressions.
The Manor at York Town
“We looked at several communities and The Manor checked all of the boxes. We feel less stress in our lives, are in better health as a result of our move, and are thankful to be part of the Manor community.”
“Independent living couple who moved in about a year ago shared: “We have appreciation to all staff, and especially JR who delivered a new refrigerator all by himself and replaced the old one that was noisy…also praise to the Medical Office for their professionalism and the wait staff and front desk who are always so nice.”
The Hearth at Drexel
“I want to thank you again for your kind care for my dad over the last six months. The staff at The Hearth was truly there for him when we could no longer manage his care at home, and for that I’ll be ever grateful.
My thanks to many who went above and beyond in their quick calls and chats with me on the floor, to keep me informed about my dad’s health. Even on my dad’s more difficult days, I knew they were all doing their absolute best to care for him.”
The Village at Penn State
“While my dad was in the Atrium, I became very involved in various aspects of my dad’s care. As a daughter, I received much care from various staff members, including – constant explanations/updates about my dad’s medical care, time, understanding, and concern/compassion directed towards me.
More importantly, I observed my dad being treated with respect, patience, comfort, dignity, understanding of my dad’s needs, positive cheer and attitude by employees from many departments at the Village.
I am truly grateful for such extraordinary people who created such an impactful and significant presence. As I reflect, two important qualities that were always constant included time and empathy.”
Lutheran Disaster Response
LDR partners with many agencies to extend care and relief to those who have experienced a disastrous life event.
One of our disaster case managers received the following message from a Hurricane Ida survivor after being told that Lutheran Congregational Services would be able to cover the first month’s rent, last month’s rent and security deposit for moving in to a safer home.
“I cannot believe it. God works in so many ways and I just want to say thank you again.”
A 9-year resident just recently shared: “I can’t image living the rest of my life anywhere besides with this wonderful staff, I am blessed to have such wonderful people around me.”
LCFS West Philadelphia Senior Community Center
Fourteen members with ages ranging from 63 to 84 took the time to share their sentiments and provided heartwarming and encouraging reminders of the value members place on the community center.
Some of those sentiments are reflected below.
“I am grateful for this Center, a place to come and socialize with my peers.”
“I am thankful just to see another day and spend time with family and friends.”
“I am thankful for life, health and this center which has become my extended family.”
Happy Thanksgiving to All
As the CEO and President of Liberty Lutheran, I am thankful for the beauty that shines throughout Liberty—staff, board members, residents, members, volunteers, and clients. They all make an inspiring difference in someone’s world during times when it is so needed.